At Durrat Al-Attar, we aim to ensure a smooth and transparent shopping experience. Please review our policy below.
Order Cancellation
- Orders can be cancelled within 12 hours of placing them.
- Once an order has been processed or shipped, it cannot be cancelled.
- To request a cancellation, contact us immediately via:
Phone/WhatsApp: +91 7428047090
Email: durratalattar@gmail.com
If payment has already been made and the cancellation is approved, the refund will be processed within 5–7 business days through the original payment method.
Shipping Policy
- We ship across India.
- Orders are typically processed within 1–3 business days after confirmation.
- Delivery timelines may vary depending on location but generally take 3–7 business days.
- You will receive tracking details once your order is dispatched.
Shipping delays may occur due to unforeseen circumstances such as courier issues, public holidays, or regional restrictions.